The summit experience

Two days to build it. Six months to master it.

Experience
Experience
Experience

Business
goals first

This isn't about content calendars or creative trends. It's about making social drive tangible business results —

bookingsrevenuereputation

Every session, every framework, every toolis built around one thing: proving that yoursocial investment delivers commercial outcomes your leadership cares about.

Learn from the people setting the bar

Operators and creators powering hospitality’s best results—what works now & next

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Proven wins, not theory

sold-out launches, brand turnarounds, crisis recoveries, loyalty & F&B growth.

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Real practitioner playbooks

the actual briefs, templates, and decision rules used inside top brands.

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Built for hospitality reality

hospitality tactics tuned to your market realities, audience mix, and constraints

Social moves fast.
So should you.

Compress weeks of strategy into two days — leave with clear decisions, working systems and toolkits ready to execute.

Two-day flow

Decide → Build →
Ready to run

Strategy & headliner
masterclass

Outcome: clarity
WHAT HAPPENS:
whoto targetwhereto playhowto winwhatto measure
KEY DECISIONS:

The masterclass sets the benchmark. Then we lock the few decisions that shape everything that follows.

OUTPUT:
strategy blueprint (1-page)+prioritised backlogKPI map

WHY THIS ORDER?

Align on strategy first. Then build fast, focused and ready to implement the moment you're back at your desk.

Strategy-to-
action labs

90-minute intensive sessions led by top hospitality experts. Choose the topics that matter most to your brand — and leave with real work done, not just ideas.

Length
75 minutes per lab
Format
Facilitated working lab (hands-on, brand-applied)
Focus
Tactics, execution, and speed-to-market
Output
Usable drafts, templates, and an operating playbook

How we run it

1

Outcome‑ first

Every session maps to a decision, a deliverable and a metric

2

Hospitality‑ specific

Cases, tactics and tools tuned to your property, market and team

3

Governance baked in

Approvals, UGC rights, creator contracts and escalation paths included

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Best of in-person & digital

Two intensive days plus six months of digital support through the AI Hub

What you’ll leave with

One‑page social strategy

aligned with commercial and business targets

A 12-month roadmap

with priorities, owners, and budget assumptions

Content system

editorial pillars, always-on calendar and campaign architecture

ROI & measurement pack

KPI tree, UTMs, exec dashboard, cadence

International accreditation

Triple internationally accredited — the strongest credential stack in hospitality social media education. Certificates with unique IDs and digital badges included.

Digital AI Hub

For 6 months, access an always‑on hospitality hub — resource library, vetted‑knowledge AI tutor, and invite‑only expert clinics — to launch, refine, and sustain results.

1

Templates & assets library

Qualified leads, meetings held, opportunities created, and bookings attributed to your sessions and activations.

2

Personalised AI copilot

Ready‑to‑use templates, content calendars, briefs, and checklists to speed execution.

3

Focused micro‑courses

Bite-sized learning modules designed for quick skill development and mastery.

4

Invite‑only expert clinics (monthly)

Exclusive sessions with industry experts for personalized guidance and feedback.

5

Accredited bonus credential

Earn recognized credentials upon completion to showcase your achievements.

Preview

VIP strategic dinner

An exclusive, off-the-record evening with Whitney Reynolds — personalised strategic guidance, a bespoke Social Audit and intimate access you won't find on any stage

Seats are limited · Add-on experience

Made for teams who need social to perform

This is for you if:

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You want a clear strategy (not a deck) You want a clear strategy (not a deck)

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You need a repeatable operating model your team can maintain

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You want measurement leadership will trust — and budget will follow

Secure your spot

The strategy most teams pay thousands to develop —
built in two days.

Explore other cities

Agendas vary by market and local partners. Pick your city to see dates, venue, speakers and tickets.

Barcelona
Paris
Dubai
New York

Questions about tickets, teams, or invoices?