Giant Leap Digital
Luxury social and digital expertise for the Summit
Giant Leap Digital joins the Hospitality Social Media Summit as a Programme Partner.
Giant Leap is a specialist London consultancy for luxury and lifestyle brands, working across social, digital, creative, media and data. Its clients range across luxury hospitality, wellness, finance, yachting, property and lifestyle, and its real strength is reaching affluent and high-net-worth audiences with precision.
This is the calibre of expertise the Summit is built to bring into the room. In luxury hospitality, social cannot simply be louder or more frequent. It has to build desire, protect reputation and reach the right people, and it has to earn its place commercially. Giant Leap works at that level every day.
The consultancy is founded and led by Ben Lilly, one of the leading voices on luxury digital strategy and wealth-audience marketing. Delegates will have the chance to learn from Ben and his team in a practical, hospitality-focused setting.
Why Giant Leap belongs at the Summit
The Summit exists to reposition social media as a commercially accountable function for hospitality brands. Giant Leap brings a luxury lens to that.
They know how affluent audiences behave online: how they find brands, what earns their trust, and how social, media, creative and data work together to build both reputation and revenue. Because they operate in categories where brand control and perception carry real weight, they see social differently, and they can show delegates how to earn attention from the right people and turn it into demand you can measure.
A rare chance to learn from Ben Lilly
Ben Lilly founded Giant Leap to give luxury brands senior expertise and data-led strategy without the layers of a traditional agency. The team is made up of experienced specialists across strategy, creative, media, data and brand, so a client works with people who have done this before, at this level.
For hospitality teams, that experience speaks to the questions they are actually asking:
These are the problems Giant Leap works on every day.
Social and digital expertise built for luxury
Giant Leap works across social, creative, media, data and digital transformation. In practice, that covers:
Their social work covers:
- Organic and paid social strategy and campaign delivery
- Paid media and performance marketing
- Content and creative production, including video, photography and short-form
- Influencer and ambassador strategy
- Community management and reputation-sensitive engagement
- Audience research and wealth-audience targeting
- CRM, reporting, analytics and conversion optimisation
- Digital transformation and marketing consultancy
Giant Leap does not treat social as a content calendar. Audience insight, creative, media performance and commercial results are handled as one piece of work rather than separate stages. For a valuable brand and a hard-to-win audience, that is the whole point.
Selected clients
Giant Leap works with a distinguished group of brands across luxury hospitality, wellness, finance, yachting, property and lifestyle.
Selected clients include
Corinthia Hotels
Organic and Paid Social
CHENOT
Branding
SANLORENZO
Programmatic Advertising
AURIENS CHELSEA
Technical SEO, Organic Social Media, PPC
Corinthia Hotels
Organic and Paid Social
CHENOT
Branding
SANLORENZO
Programmatic Advertising
AURIENS CHELSEA
Technical SEO, Organic Social Media, PPC
Recognition
Giant Leap has been recognised for the quality and innovation of its luxury digital work.
Best Luxury Digital Marketing Agency 2026, London, LUXlife
Best High End Digital Marketing Agency 2025, UK
Most Innovative Luxury Digital Marketing Agency 2024, LUXlife
What this means for delegates
Hospitality is reaching a point where social, digital and commercial strategy can no longer be kept apart. The brands that win will not be the ones posting most. They will be the ones that know their audience, hold their positioning and connect what they publish to results they can point to.
That is why Giant Leap Digital is part of this Summit. Few teams understand as well how social should behave when the audience is affluent, the brand is valuable and the stakes are high. For delegates, it is a chance to learn from people trusted by prestigious brands to grow demand without losing what makes those brands distinctive.
See Giant Leap Digital
at the Summit
Join us in LondonSeptember 3–4, 2026 in London
Meet Ben Lilly and the Giant Leap team alongside senior hospitality, social and commercial leaders across two live days of practical, build-and-ship sessions, with six months of Digital Hub access after the Summit.
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